
Virtual Receptionist
IVR Solution (Interactive Voice Response) system is a technology that enables callers to interact with pre-recorded audio which directs to proceed further.
In telecommunications, IVR Solution enables callers to interact with an organization’s pre- recorded system by recognizing the speech that is used as a self service application for their enquiries by following the IVR Solution dialogue.
IVR Solution Benefits
- Lower its cost
- Will impress your callers and increases the reputation of your brand name.
- customer satisfaction.
- Attending the call at the first ring.
- Multilingual greetings to the caller.
- It is very useful when you have to distribute same type of information to every caller.
- IVR Solution works 24 hours a day and it never greets a caller with tired voice.